Quarantines, office closures, and public safety concerns regarding COVID19 created a huge demand and sudden surge of telehealth services. Telehealth has long served a small subset of the therapy population, but it’s never been widely reimbursed or accepted by insurers. Now that carriers have started to reimburse and offices are able to evaluate how their patient’s fare with the new therapy model – is it here to stay? Can we go back now?Continue reading
Telehealth: How’s it going? Increasing COVID numbers in March and April left many providers and insurers scrambling to get telehealth underway in their clinic. Telehealth has always been an excellent medium for certain patients, but it has never been the norm, and many therapy clinics did not even offer telehealth before COVID. While specialists were researching the technology and reaching out to patients, insurers were also evaluating their own policies and releasing many, many memos on what they will or will not cover as it relates to telehealth.Continue reading
With the World Health Organization officially labeling Coronavirus as a pandemic and confirmation of the virus multiplying throughout the states, Insurance Companies and Public Health Organizations are getting serious about what it’s going to take to battle this – not just medically, but also organizationally and administratively.Continue reading
EEP had a great time attending ASHA and it was so great to see several of our current clients and meet many other new providers! We were able to speak to providers in all situations from all states and learned a lot about the wants and needs of the community.Continue reading
If you own a therapy clinic, you no doubt understand that billing involves more than just submitting claims. Duties such as requesting authorizations, applying payments to patient statements, and reconciling can comprise a full-time job. Chances are, you and your admin team don’t have the time to complete all of these tasks accurately. Calling in specialized help is one of the best ways to ensure that you and your therapists get paid in full and on time. Read on to discover why the EEP team suggests outsourcing your billing to a qualified agency.
- Medical billers will accurately submit your claims. Claim submission can be a tricky process, with requirements varying by insurance provider. An experienced billing agency is familiar with these details, and will get your claims submitted on time and correctly. Instead of spending your time searching for the right way to submit claims, you can let the experts take care of it and reduce the risk of errors in the submission process that could extend your payment turnaround time.
- They can handle erroneous denials. Trained medical billers will fight for you. Whether it means spending hours on the phone with insurance companies or tracking down medical documentation, billing agency staff do whatever it takes to address any erroneous denials. This saves you and your team precious hours and prevents lots of stress!
- An agency performs thorough follow-up. Once a claim has been paid by insurance, there is sometimes a remaining balance on a patient’s account. keeping track of these unpaid balances and invoicing patients is important in order to collect what your clinic has earned for the treatments performed.
- Specialized knowledge. If you choose to work with a billing agency with expertise in your particular specialties, you will get even more out of the relationship. Billers who work with just therapy clinics always know which CPT codes are appropriate and understand the nuances of billing for treatments, evaluations, IFSP conferences, and more.
There are countless other benefits to outsourcing your therapy billing to an agency. Read more about the services a therapy billing agency like EEP can provide.
Once you’ve decided to go with a billing agency, selecting the right one doesn’t have to be a daunting journey. Check out our blog post about how to find the right fit for your practice.